Category Archives: PSG News

PSG Wins Best of Staffing Award

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PSG is proud to announce that we have been named to Inavero’s 2011 Best of Staffing™ Client list for the second year in a row.  Best of Staffing, presented in partnership with CareerBuilder, is the nation’s only satisfaction award that recognizes exceptional client service within the staffing industry. Fewer than 1% of North American staffing firms have been named to the 2011 Best of Staffing Client List.

Staffing firms competing to make the Best of Staffing list underwent a rigorous client survey process followed by careful analysis of responses to determine satisfaction levels. PSG received satisfaction ratings of 9 or 10 out of 10 from 71 percent of their clients, significantly higher than the industry’s average of 33 percent.

“These are exciting times as the staffing industry is helping lead the way to renewed economic vitality,” said Eric Gregg, Inavero’s Founder and CEO.  “It has been estimated that staffing firms have helped to fill at least one quarter of the 93,000 new jobs opening up each month in North America over the past year. Along with the increase in demand for talented job candidates, companies engaging with staffing firms expect impeccable service more than they ever have. It is our hope that businesses searching for a staffing partner use the Best of Staffing List as a guide to firms that have truly outperformed the industry for the service that they provide.”

Inavero’s complete Best of Staffing list can be viewed at www.bestofstaffing.com. For more information about Inavero, visit www.inavero.com.

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Brightening Skies – Boston Globe article features PSG’s Frank Gentile

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“Frank Gentile has been doing the impossible over the past few years. He’s been finding people jobs.” 539w We are pleased to see Frank Gentile, Senior Group Manager at PSG, featured in the Boston Globe’s Big Help special section on January 9, 2011.  The article offers an inside look at the job of a recruiter and the candidate/job matching process.

Check out the full story on Boston.com here.

Click here to follow Frank Gentile on LinkedIn.

Professional Staffing Group (PSG) Makes Inavero’s 2010 Best of Staffing List

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Professional Staffing Group (PSG) has been named to Inavero’s 2010 Best of Staffing™ Candidate list. Best of Staffing, presented in partnership with CareerBuilder, is the nation’s only candidate satisfaction award that recognizes staffing and recruiting firms that provide exceptional service to their talent.

“PSG has strived to be a true partner to its candidates; providing outstanding job opportunities and innovative work programs,” PSG President and CEO, Aaron Green said. “We are proud and honored to be recognized for our efforts in this way.”

Staffing firms competing to make the Best of Staffing list underwent a rigorous candidate survey process followed by careful analysis of responses to determine satisfaction levels. PSG received satisfaction ratings of 9 or 10 out of 10 from 73 percent of their talent, significantly higher than the industry’s average of 48 percent. Best of Staffing participants secured a place on the list by earning a Net Promoter Score that was at least double the national staffing industry benchmark for talent satisfaction.

“Right now, not many companies are hiring full-time employees, but staffing firms continue to put more people on assignment each week. This is a time when those firms who are focused on delivering great service to their talent should be recognized and applauded in times like these in times like these,” said Eric Gregg, Founder & CEO of Inavero. “Inavero’s Best of Staffing program presents an opportunity for staffing firms to differentiate themselves from the rest of the industry, recognizes excellence, and also provides invaluable information about how to continue to meet and exceed expectations of the talent they place on assignment.”

Inavero’s complete Best of Staffing list can be viewed at www.bestofstaffing.com. For more information about Inavero, visit www.inavero.com.  To learn more about PSG visit www.psgstaffing.com.

About Inavero, Inc.
Inavero designs and manages satisfaction surveys for a global list of clients in more than 15 countries. Inavero’s proprietary technology platform gathers and reports staffing firm client and talent satisfaction information through online surveys. Inavero’s team analyzes satisfaction feedback from more than 300,000 staffing firm clients and talent each year, and serves at the American Staffing Association’s exclusive research partner. The firm’s surveys protect more than $4.3 billion in staffing firm annual revenue. Visit Inavero on the Web at: www.inavero.com.

Net Promoter, Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld

 

Professional Staffing Group Earns Top Client Satisfaction Award

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Professional Staffing Group (PSG) has been named to Inavero’s inaugural 2010 Best of Staffing™ list. Best of Staffing, presented by CareerBuilder, is the nation’s only client satisfaction award that recognizes exceptional client service in the staffing industry. Professional Staffing Group went through a rigorous client survey process to be considered for the award. The average Best of Staffing winner received a score of 9 or 10 out of 10 from 74 percent of their clients, compared to just over half of clients for the average staffing firm.

How did Professional Staffing Group make the list?

Professional Staffing Group secured their place on the list by exceeding the national staffing industry Net Promoter Score® benchmark for client satisfaction by at least 22 percent. The Net Promoter Score methodology is a standard metric for measuring client satisfaction. Beating the industry average Net Promoter Score by more than 22% proves that Professional Staffing Group truly provides exceptional service in the field of staffing.

Staffing Firms See Demand Rise for Contract Workers

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Originally posted in Boston Business Journal – by Keith Regan

Locally and nationally, businesses are hiring more contract labor as they adjust their workforces to keep pace with a still-uncertain economy, a trend that has long been a precursor to more widespread employment growth.

At Professional Staffing Group in Boston, the number of workers on assignments is up 50 percent over the past eight months, said company President Aaron Green. “Over the past couple months, we have started to see the demand spreading to smaller-sized companies,” he said. “But I still wouldn’t call the market robust.”