Report from SIA’s Collaboration in the Gig Economy Conference

Last week PSG President Aaron Green attended the Staffing Industry Analysts’ first conference on Collaboration in the Gig Economy  in Las Vegas. Green shares his thoughts on what the Gig Economy means for employers and candidates:

 

“This was the first time that the staffing industry has joined together with human cloud companies and large VMS companies to discuss the changes in our industry,” says Green. “We’ve seen how employers and workers are connecting in new ways, and as an industry, we’re talking about how we can be part of, and add value to, that new way of connecting.”

 

Green adds, “There are a lot of new and different tools on the market now to help employers and candidates connect and to make the transaction more efficient.”

screen-shot-2016-10-05-at-11-39-56-am

Attendees at the conference heard from a range of platform providers, including online staffing and just-in-time staffing providers, as well as human cloud companies and private talent clouds, that integrate with VMS, MSP and RPO technologies. Companies such as 99 Designs, UpWork, IQNavigator, Allegis Global Solutions, Catalant, UpCounsel, Freelancer.com, WorkMarket, Lystable, MBO Partners, Wonolo, Shiftgig, Blue Crew, and Gigwalk participated in panel discussions and offered best practice perspectives.

 

Green likens the trend to a B2C movement for the staffing industry, with more opportunity for direct-to-consumer connections. Speakers at the conference claim that 99.7 percent of transactions on a web site don’t involve human beings anymore and many of the functions are being automated and changing dramatically, such as the need to submit a resume, the ability to search for jobs, the shift from candidate references to ratings, and the streamlining of the payment process.

 

Green thinks there are opportunities for staffing firms to take advantage of technology and new platforms and combine it with their value-added services. He also believes that the sector is a “bit like the wild west right now” and that we’ll see more regulations and worker protections in the near future.

PSG Sponsors 2016 NEHRA Diversity & Inclusion Scholarships

PSG is proud to once again support the Northeast Human Resources Association (NEHRA)’s annual Diversity & Inclusion Awards Gala, taking place April 28 at the Westin Copley Place in Boston.

 

PSG President Aaron Green spoke with NEHRA CEO Tracy Burns about the Annual D&I Awards Gala and this year’s scholarship recipients.

 

The 2016 PSG Scholarship winner is Maya Smith, who is honored for her desegregation efforts at Boston Latin Academy. Sponsored by Blue Cross Blue Shield of Massachusetts, the 2016 Blue Beacon Scholarship winner is Bilal Lafta, an Iraqui refugee who has worked to get funding and resources to Boston schools to support diverse students. PSG is part of the selection committee that chose the Blue Beacon scholarship winner.

 

We encourage you to watch this 10 minute video of Aaron Green and Tracy Burns discussing the amazing contributions of the scholarship winners:

 

 

4 Tips for a Successful Relationship with your Recruiting Firm

Even if you’ve worked with a recruiting firm before, there are several considerations for getting the most out of your relationship. PSG President Aaron Green shares his tips for choosing and managing a recruiting firm:

 

Tip #1: Consider the Fit – It’s important to find a partner that can accommodate your needs and has the right industry experience and a successful track record with other firms of your size and organization type. A recruiting firm that sells a broad range of services will be able to offer a broad range of solutions for your needs.

 

Tip #2: Look for accessibility to their recruiting base – We all have become accustomed to on-demand services and the recruiting industry is adapting to this same trend.  Successful recruiting firms make themselves accessible to their candidates. For example, PSG responds to new candidate inquiries within five minutes of receiving a qualified resume on weekdays between 8am-9pm.

 

Tip #3: Ask how the firm adapts to the needs of the market – Not only do recruiters need to understand when to engage candidates, they must understand how to engage them. Many candidates expect instant access and answers. Recruiters that leverage technology, including online chat and mobile apps, for communicating will have an edge. Interview your potential recruiting partner to explain how they use technology to engage with candidates.

 

Tip #4: Remember that a relationship is a two-way street — Consider how you can make yourself attractive to a recruiter — many of whom are turning away business in this tight employment market. This may mean partnering with your recruiter to provide quicker, detailed feedback or taking other actions that make you a more attractive client without spending a dime more.

 

Aaron Green 0904 22

PSG’s Aaron Green Talks to NEHRA About Female Leadership in HR

PSG President Aaron Green spoke with NEHRA President Tracy Burns recently about women’s roles in the HR industry. For an industry that’s dominated by females, recent studies have pointed out that the top roles in HR are still held primarily by men.

Green and Burns discussed ways organizations can develop the careers of their female staff and prepare them for leadership roles. At PSG, Green says they’ve taken an individualized approach: “We’re still a relatively small company where I am personally involved in individual staff development and advancement to senior leadership.  While an individualized approach can work for small companies, larger organizations have a different challenge.  One of the keys to success for large organizations is to look beyond the overall number of gender diverse employees and examine the roles that are being filled by female employees to make sure those roles lead to management and leadership positions.”

Millennials are also influencing the way employers look at flexibility – a factor for keeping women in the workplace. Green believes that “People in general [regardless of age or gender] need flexibility” and wanting to keep your employees is the most motivating factor for creating a flexible and adaptable workplace.

 

See the full podcast here:

 

 

Predictions for Boston Hiring Trends in 2016

 

PSG President Aaron Green sees some interesting trends emerging around hiring job candidates in the Boston area this year.

 

“Hiring has become a painful experience,” Green says. “It’s painful for employers because there’s a shortage of qualified candidates for most open positions and because HR departments are stretched pretty thin.”

 

Green is referring to the low average unemployment rate in Massachusetts that has been below 5 percent since last April. As hiring picks up in certain sectors – such as technology and healthcare – organizations like hospitals and universities are looking for candidates with specific talents and skill sets, like workers who can support new initiatives in online courses.

 

At the same time, organizations are more mindful of having their HR department be the “right” size. That means ensuring there are enough resources to handle all the functions expected of HR, while staying flexible to adapt to changes in the economy – a lesson many learned the hard way during the last recession.

 

For many mid- and large-size companies this means considering outsourcing some parts of the recruiting process. PSG is seeing an uptick in clients using its Recruitment Process Outsourcing (RPO) services. In some cases, clients outsource some aspects of the recruiting process, such as sourcing and screening candidates, so their internal HR team can focus on more strategic functions, like interviewing and onboarding new hires.

 

Green says the hiring process is also painful for job seekers. “It’s almost like hazing,” he says. He believes this will change, starting in 2016.

 

“Economics, combined with the availability of information online, is forcing businesses to look at the candidate experience in new ways,” says Green.

 

Ratings systems that leverage digital data – such as the star system on Glassdoor and use of the short survey that quantifies a Net Promoter Score (NPS) – are driving change and helping the recruiting process evolve.

 

“PSG will be rolling out a new NPS for candidates applying for internal staff positions,” explains Green. “For many years we’ve conducted NPS surveys with candidates we meet and consider for placement with clients; and the data from those surveys has informed our recruiting and interviewing processes. Now we’re applying that experience, along with research we’re currently conducting – including feedback from candidates we hired as well as those we didn’t – to help us build a stronger candidate experience all-around.”

 

Retailers have long lived under the adage that “the customer is always right,” which comes from a desire to make sure customers have a positive experience with their brand. Now many employers are applying that methodology to the hiring experience. They’re treating candidates like customers and using new tactics to ensure that even candidates who don’t get hired come away with a positive experience of the process and, subsequently, the brand.

 

Another local hiring trend is how quickly compensation is changing. Green says that aggressive recruiting by private equity and venture funded companies is partly to blame. Unlike traditional businesses that are run for long-term profitability, PE and VC funded firms can offer outrageous compensation packages for short-term employment periods. This practice forces wages across the local economy to rise and compensation plans that were created even one year ago are now out of date. On the other end of the spectrum, increases in Massachusetts’ minimum wage  are also helping to accelerate the changes in compensation.

 

Another big trend in recruiting and hiring is matching candidates with an organization’s culture to increase the odds of making a successful hire. When it comes to culture fit, Google is championing the idea. In his book Work Rules! Insights from Inside Google That Will Transform How You Live and Lead, Google’s Head of People Operations Laszlo Bock explains that “culture underpins everything we do at Google.” Bock offers several tips for interviewing for culture fit, including knowing where to find the type of workers you’re looking for, using “work tests” in which candidates are gauged for their reactions in typical work situations, and testing candidates against the traits that are most highly valued at your organization.

 

In the future, Green foresees a hiring process that’s built around a candidate’s needs, rather than a company’s. While this likely won’t come to fruition in 2016, our use of digital data and the examples of hiring practices at companies like Google are showing that it’s possible.

 

In 2016, companies are better than ever at hiring, but it’s still a painful experience. Fortunately, a focus on improving the candidate experience and hiring for culture fit can help Boston organizations improve the process.Aaron Green 0904 22

 

PSG President Participates in ‘Sharktank’-like Event for Boston Startups

PSG President Aaron Green recently participated in a panel of expert judges at Boston’s “Pitch in the City,”  a competition in which seven local startups vied to win prizes.

 

Pitch in the City was organized by Banner Media and sponsored by Northeastern University. The winning startup, Tech Connection, is a staffing firm that connects minority workers in the tech market with companies that are looking for talent. Tech Connection founder Melissa James was once an employee at PSG!

 

“Boston is certainly a hub of innovation and entrepreneurship and ‘Pitch in the City’ showcased some talented, rising stars in our business community,” says Aaron Green, founder and CEO of Professional Staffing Group. “It was an honor to get to know each of the startups in the competition and we’re especially proud to support Melissa James and her company, Tech Connection, in her goal of spreading diversity among Boston’s tech community.”

 

Read more about Pitch in the City: http://baystatebanner.com/news/2015/apr/01/tech-connection-makes-best-pitch/?page=1

 

PITC_logo_t580

5 Myths About Temporary Work

When you meet hundreds of job candidates each week, you hear a lot of comments and learn about candidates’ hopes and fears about their careers. Sometimes we hear statements that aren’t 100% accurate or are based on outdated stereotypes. PSG President Aaron Green wrote this article, published on Boston.com, to debunk the myths about temporary jobs.

 

emptydesk

Finding ‘Hot Pockets’ in Today’s Job Market

While the general unemployment rate may remains relatively high, for professionals and those with a college degree, the unemployment rate is closer to three percent. Employers have increased demand for qualified candidates in certain sectors, including Financial Services, Human Resources, IT and some entry-level positions.

PSG’s President Aaron Green recently shared his thoughts with Boston.com about what makes some industries and jobs ‘hot.’

Read the full article here.

Workforce Magazine Names PSG to Hot List of Temporary Staffing Providers in the U.S.

For the second consecutive year, PSG has been named to Workforce Magazine’s “Hot List” of temporary staffing providers as part of its annual special report on the staffing industry.

 

The report noted that the staffing industry is “still soaring” and enjoying high demand, which is predicted to continue for the foreseeable future. Aaron Green, PSG’s founder and president, spoke with Workforce about some of the trends driving demand for staffing services, including the temp-to-hire practice and the competitiveness of the current hiring market, also referred to as the “war for talent.”

 

Read the full article here.

 

The Best Time to Look for a Job

Job seekers stymied by the ‘summer slow-down’ can take heart: your in-box will start buzzing again soon.

PSG’s President Aaron Green recently shared his thoughts with Boston.com about the best and worst job-seeking ‘seasons.’  However, while some periods may be slower than others in some industries or at some firms, Green advises that the best time to look for a job is “when you need one.”

Read the full article here.

The short answer: best time to look for a job is when you need it, says Aaron Green, founder of Professional Staffing

The short answer: best time to look for a job is when you need it, says Aaron Green, founder of Professional Staffing