Ask A Recruiter: Resume Tips for New College Graduates

Q: I’m graduating college this year and still working on my resume. Do you have any tips?

A: Congratulations on your graduation and welcome to the workforce!

We often help recent college graduates with their resumes. One of the most common mistakes new job seekers make is not providing detail on the jobs they held during school. For instance, a candidate who worked as a receptionist in the Dean’s office might list their duties as “answering phones,” overlooking and failing to mention other valuable office experience like: planning meetings, greeting important people and organizing events.

I recommend thinking about all the work experience you have from college – including part-time or unpaid jobs, internships, work study and extracurricular activities – and the responsibilities you were given in those roles. Then think about the special achievements you accomplished during each experience. Use bullet points to call out each item.

However, don’t succumb to the other common mistake new job seekers make of writing about every detail you can think of. Keep it relevant to the job you’re seeking or the kind of work you want to do. For example, if you worked as a lifeguard during school, it would be appropriate to include the details of that experience if you’re looking for new lifeguarding jobs. If you’re pursuing office work, you should think about the aspects of your lifeguarding experience that are relevant to office employers, such as record-keeping, managing schedules, etc.

Rather than providing detailed information about special events, trips or assignments, just list them and save the big story for the interview. If the employer is interested in your trip to China during your internship, they’ll ask you about it. Conversely, if they’re not interested, it doesn’t benefit you to include all the details on your resume.

Finally, I can’t stress enough how important it is to proof-read your resume. Print it out so that you can see what it looks like from the eyes of the recipient. Is it formatted correctly and is there enough ‘white space’? Employers aren’t likely to read every bullet, so you want to make sure your important information stands out. Ask a friend, family member or professor to proof-read it, too. They may catch a mistake that you’ve overlooked.

About the Recruiter
Katy-LeVeque-photoKaty Leveque is a Senior Group Manager at PSG.  Katy learned the recruiting business from the ground up. She joined PSG shortly after graduating college over five years ago and today Katy oversees the service teams that support some of PSG’s most valued clients.

2013 PSG Diversity Scholarship Winner is Announced at NEHRA Gala

PSG is proud to sponsor the annual Northeast Human Resources Association (NEHRA) Diversity & Inclusion Gala, which was held last Thursday, April 18. At this year’s Gala, PSG presented Boston student David Castillo with a $3,000 scholarship. Castillo is currently a student at Boston Arts Academy. He plans to attend Boston University next year.

PSG also co-chairs the NEHRA Diversity and Inclusion Committee, which is committed to educating members to the different dimensions of diversity that reflect the extraordinary differences found in today’s workplace. The Diversity Committee selected Castillo and the winner of another NEHRA scholarship, Taylor Robinson, who are both shown in this photo with PSG President Aaron Green. Taylor Robinson is the recipient of NEHRA’s Norma Kornegay Clarke Scholarship.

 NEHRA’s 2013 Annual Diversity & Inclusion Awards Gala reflects and celebrates the power of diversity and inclusion in the workplace. Keynote speakers shared stories of triumph and challenge; high school scholarship winners inspired faith in the future; and colleagues from across the region networked with one another. Research continues to demonstrate that workplaces that harness and leverage the unique differences and similarities within its employees will not only be great places to work but the positive impact on business goals will be enhanced and strengthened.

PSG President Aaron Green with David Castillo, winner of the PSG Diversity Scholarship, and Taylor Robinson, winner of the Norma Kornegay Clarke Scholarship

PSG President Aaron Green with David Castillo, winner of the PSG Diversity Scholarship, and Taylor Robinson, winner of the Norma Kornegay Clarke Scholarship

Massachusetts Unemployment Rate Drops Slightly in March

The Massachusetts unemployment rate dropped to 6.4 percent in March, according to the state Executive Office of Labor and Workforce Development. However, officials say the drop was largely due to the more than 6,000 people who stopped looking for work. Only those who actively seek jobs are counted as unemployed by labor officials. Additionally, Massachusetts employers cut 5,500 jobs in March. In the previous month, employers cut 800 jobs, according to revised numbers.

Across the country, unemployment rates fell in more than half the U.S. states in March, even though job growth slowed. Twenty-six states reported lower unemployment rates, 7 states reported higher rates and rates stayed the same in 17 states. Rates fell largely because many of those out of work stopped looking for jobs and were no longer counted as unemployed.

Ask A Recruiter: Human Resources Jobs

Q: Can you share advice for starting a career in Human Resources?

A: The good news for the human resources jobs market is that demand for HR workers is up and jobs that had been cut during the Recession are coming back.

Human Resources professionals contribute to business viability and success through the strategic management of human capital. Jobs in this field range from HR generalists to specialists in areas such as workforce planning and development, HR development, total rewards, employee and labor relations and risk management.

In the Human Resources industry, there are a few criteria that all employers look for:

Education – There are Human Resources professionals with a wide variety of educational backgrounds. However, many HR positions require candidates with a minimum of a four-year degree. Candidates with Bachelor’s degrees and a major in business, marketing and communications can be well-positioned for careers in Human Resources, especially if they’ve taken courses that cover topics such as management, recruitment, training and compensation. Internships during college or participating in co-op programs are a great way to break into the HR field, too. A master’s degree can be helpful, particularly one that specializes in a specific area of Human Resources or in a field that can be related to HR, e.g. an advanced degree in communications, marketing, sociology or education.

Relevant experience – It’s a bit of a Catch-22 and it can make it difficult to break into the Human Resources sector, but employers prefer to hire HR staff with previous experience. If you’re trying to transition into an HR role, or switch from one type of HR position to another, consider these tips:

  • Take on additional tasks in your current job that take you in the HR direction, e.g. take on payroll duties
  • Talk to your boss or your recruiter and let them know you are interested in an HR role and ask what you need to do to be prepared when an HR opening occurs. If they don’t know, they can’t help you grow your career in HR.
  • Investigate opportunities to work part-time in an HR role and part-time in another role until you gain experience
  • Take a good look at your resume, or ask a professional for advice on making your previous experience applicable to HR roles. For instance, a background in accounting can be desirable for certain HR functions if you can show a way to bridge that experience.
  • Consider taking time out for an HR internship
  • Consider getting an HR or business graduate degree
  • Network with people who work in HR and join online networks of HR communities.

Above-average communications skills – Good communication skills are necessary for all types of Human Resources roles. Since HR professionals handle confidential information, and must be comfortable interacting with employees at all levels, companies often seek people who are mature and experienced professionals—especially for higher-level positions in HR.

Strong track record – Employers look for candidates who can show a successful career track record, which includes demonstrating longevity or loyalty to past positions and employers, as well as good career progression with regular promotions and growth in responsibilities over time.

About the Recruiter
Jess-Salerno-photo1Jessica Salerno Incerto has 10+ years of experience in the staffing and recruiting industry. As a director and member of the management team at Professional Staffing Group (PSG), she oversees career placement, client consultation and management and training. Jessica is also a member of NEHRA’s Diversity Committee.

PSG Listed Among Boston Area’s Largest Temporary Staffing Firms

The Boston Business Journal recently published its annual list of the Boston area’s largest temporary placement firms, and for the 11th consecutive year, PSG was recognized as one of the largest suppliers of temporary workers in the area.

PSG is the sixth largest staffing firm in the Boston area, according to the BBJ’s ranking, which is based on the average number of temporary workers supplied daily in Massachusetts. PSG’s staff of 65 recruiters and managers puts more than 950 temporary workers to work in office support, technical, creative, finance, healthcare and human resources jobs each day in Massachusetts. 

Massachusetts Unemployment Rate Drops to 6.5%

The latest unemployment numbers from Massachusetts Executive Office of Labor and Workforce Development offer an optimistic take on our state’s job economy: the unemployment rate has dropped for the first time in five months and the overall number of jobs in the Commonwealth shows that we’ve finally surpassed pre-recession employment levels.

The Massachusetts unemployment rate dropped to 6.5 percent in February, down from 6.7 percent in January, the rate it has been for the past four months. Massachusetts added 500 jobs in February and the number of jobs created in January was revised up to 18,900. Nationally the unemployment rate is 7.7 percent.

Ask A Recruiter: Finding Work You’re Passionate About

Q: Everyone says ‘follow your passion’, but how do I do that and earn money?

The advice to “find work you love and the money will follow” refers to the belief that if you are truly passionate about your job, you’ll give it your all and work hard to become the best you can be at doing it. It would naturally follow that you’ll be compensated for being the best. Whether or not this is realistic advice depends on your passion and what you hope to do with it, and also how important it is for you to earn money.

If you can afford not to have an income for a period of time, you may want to take a step back (from traditional work and paychecks), learn all you can and set yourself up to do work that you’re truly passionate about.

However, a lot of people come to us wanting to change careers, but not wanting to take a cut in pay. In these situations we try to find opportunities in organizations that correlate and connect to their passions. There are a couple of ways to do this.

Find work that you enjoy within an organization.
Some people are passionate about event planning and would like to pursue that as a career. However, without prior experience and references it can be hard to find steady work as an event planner. It may be more realistic to find work in an administrative role that often has event planning duties so that you can build your experience in this area and leverage it down the line.

Look for organizations in an industry you’re passionate about.
If you are an avid runner and passionate about the sport, you may find fulfilling work in an office culture that supports your passion at a company like Reebok in Canton, MA. We also work with a client that manufactures and sells equipment to the music recording industry and prefers to hire employees with music backgrounds. Although the jobs in these organizations might utilize traditional business skills, the organization’s values and support for outside activities you admire, as well as the ability to work alongside like-minded co-workers, may provide the stimulation you seek to stoke your passion.

About the Recruiter
frank-gentile-2Frank Gentile is a 20+ year veteran of the staffing industry and an experienced recruiter. As a Director at Professional Staffing Group (PSG) Frank oversees the permanent placement division. 

Where the Jobs Are – and How to Find a New Job in Healthcare, Finance, Customer Service and Tech

PSG President Aaron Green spoke to the Boston Globe for its annual “Where the Jobs Are” special magazine feature. Aaron was one of several local jobs experts offering advice on where to look and how to land a new job. Read the article here

 

Newest Job Numbers Offer Reason to Celebrate; Mass. Adds 16,000 Jobs in January

In a press release issued today, the Massachusetts’ Executive Office of Labor and Workforce Development offers a very positive outlook for the local employment market. The office announced that, according to revised benchmark numbers from the U.S. Bureau of Labor Statistics, Massachusetts employers added a total of almost 93,000 new jobs over the past two years, 32,100 more jobs than previously estimated. Revisions to the statewide unemployment rate did not change much in 2012 and show that the unemployment rate for every month in 2012 was between 6.6% and 6.8%.

In January 2013, the Massachusetts unemployment rate was 6.7% and more than 16,000 new jobs were added to the economy.

Every year the Bureau of Labor Statistics (BLS) releases year-end revisions to its previous estimates for job growth and unemployment. While initial estimates of job growth are based on surveys of representative samples, the benchmark revisions are based on actual data collected from employers in the Commonwealth through September 2012. Revised jobs numbers for the last quarter of 2012 are still based on projections.