PSG Donates Temporary Workers’ Time to Boston Non-Profits

April 14th, 2014

PSG is proud to support several Boston non-profit organizations through its Guaranteed Work Program (GWP). Through the GWP, PSG sends temporary employees to work in the office of an area non-profit when no client has requested the worker for that day. That’s how Richard Lestage got his assignment to work for Boston Partners in Education  recently.


Boston Partners in Education pairs volunteers with Boston Public School students to help them gain the skills, self-confidence, and the motivation they need to succeed in school and in life. During the 2012-2013 academic year, BPE matched over 5,000 students in 72 schools throughout the city with 732 volunteers. BPE recruited, trained, placed, and supported volunteer academic mentors to work with students one-on-one, in small groups, and with entire classrooms.  Academic mentors gave a combined 27,773 hours of their time to work with these K-12 students, resulting in an in-kind contribution of nearly $1.3 million to the Boston Public Schools.


“Boston Partners in Education is so grateful for the pro-bono support we receive from Professional Staffing Group through their non-profit partner program. We jump at the amazing opportunity to have a skilled and friendly PSG worker assist us with crucial work, especially when faced with tight deadlines. Because of PSG, we are able to complete a variety of tasks on time and on budget. We truly appreciate the support!” said Pamela Civins, Executive Director of Boston Partners in Education.


Keri Walsh, communications manager at Boston Partners in Education, adds, “Richard played a vital role in helping us complete a 3,000 piece direct mail project recently. It was so nice working alongside Richard, and I enjoyed learning about his background and career goals.”


Richard Lestage with staff at Boston Partners in Education

Richard Lestage with staff at Boston Partners in Education

PSG Supports ‘Work Without Limits’

April 8th, 2014

PSG staff members recently attended 2014 Work Without Limits FriendsRaiser, an event at MIT Sloan School of Management designed to introduce the non-profit and its work to the Boston business community.


Work Without Limits is an organization whose mission is to increase employment for individuals with disabilities. Work Without Limits partners with state and community organizations and employers to build sustainable and effective employment programs and supports for people with disabilities. Through research, targeted projects in the community, and by engaging businesses and employers, Work Without Limits focuses on ensuring that people with disabilities and employers have resources and information to assist them to go to work and achieve their employment goals.


PSG is a founding sponsor of Work Without Limits.

Sean Pulera and Jennifer Shepherd, PSG Onsite Staffing Managers at BCBS, attend 2014 Work Without Limits FriendsRaiser

Sean Pulera and Jennifer Shepherd, PSG Onsite Staffing Managers at BCBS, attend 2014 Work Without Limits FriendsRaiser

Ask A Recruiter: Negotiating Salary

March 25th, 2014

Q: What tips do you have for negotiating salary?

A: This is a good question, because there are lots of factors to consider when it comes to salary negotiations.

My first recommendation when considering salary negotiation is to do research so you understand the market and how you and your salary, or salary offer, fit in it. is a good place to start to get a base salary range relevant to your position and experience, but then you have to consider the employer’s situation, the job market (demand) for that position and the economy overall in your area. If you are interviewing for a new job, the salary you are offered is based on these things, as well as how your interview goes and whether or not you are currently employed and, if so, what you’re currently making, as well as how your experience and education compares to current employees and their compensation within the organization. The employer will make you a salary offer based on all of these factors. They may make another candidate a different salary offer for the same position.

Understanding the situation is important so that you go into the negotiation (or not) with the right expectations. In my work, it’s common to see candidates whose expectations are out-of-line get stuck without a job because they don’t get offers or turn them down because they are below their out-of-line expectations.

Once you have vetted your expectations, here are a few ‘do’s and don’ts’:


Understand what you’re worth – Understanding your value will help you enter negotiations with a realistic outlook. A recruiter can help you understand what salary range is appropriate for your industry and experience levels.

‘Monetize’ your skills – Where it’s appropriate, frame your work in terms that show real monetary value. For example, customer support skills can be framed in terms of how much time or money was saved by resolving issues faster.

Remember why you’re doing this – Think about why you want the job and what it is that you’re looking for. It shouldn’t only be about the money. Even if that’s an important factor, keeping the other reasons in mind will help you focus on the big picture.



Don’t mention money too early – Let the employer bring up the subject first. If you ask about salary too early in the process, it will seem as though this is your primary interest. Focus on getting the offer first! Some interviewers bring the topic up early to use it as a screening tool. In that case, you can respond with an honest answer about what you’re currently earning and what your hopes are, but you should also stress how important it is to you to find a rewarding job.

Don’t ignore other parts of the compensation package – Salary is only part of an offer; it’s important to consider the whole package and the other benefits being offered, such as healthcare insurance, retirement investment programs, tuition reimbursement, etc. as well as other aspects of the work like the size, culture and reputation of the organization, the commute and more.

Don’t lose track of the big picture – When candidates become too focused on one particular aspect of the job search – getting a raise of a certain percentage, being offered a certain job title – they run the risk of missing out on opportunities that might be right for them.


About the Recruiter

Frank Gentile is a 20+ year veteran of the staffing industry and an experienced recruiter. As a Director at Professional Staffing Group (PSG) Frank oversees the permanent placement division.

frank gentile 2

PSG Named to List of Area’s Largest Temporary Placement Firms

March 21st, 2014

In its 2014 list of the Boston area’s largest temporary placement firms, the Boston Business Journal recognized PSG as the sixth largest staffing firm in the Boston area, based on the average number of temporary workers supplied daily in Massachusetts. This is the 12th consecutive year that PSG has been named to the list and the second year in a row that PSG has ranked #6.


PSG’s staff of 60 recruiters and managers puts more than 1,000 temporary workers to work in office support, technical, creative, finance, healthcare and human resources jobs each day in Massachusetts.



Massachusetts Unemployment Rate Improves in February

March 20th, 2014

According to the latest report from the Executive Office of Labor and Workforce Development, Massachusetts gained 3,800 jobs in February and the state’s unemployment rate fell to 6.5 percent, from 6.8 percent the month prior. The latest report also revised the number of jobs lost in January from 4,500 to 3,900.


Massachusetts’ unemployment rate has been slowly trending downward since reaching its recent highest level of 7.2 percent in August. Nationally, the unemployment rate is 6.7 percent.


Read more here.

Massachusetts Unemployment Rate Drops Slightly in January

March 6th, 2014

The Massachusetts unemployment rate dipped slightly in January, from 7.1 percent to 6.8 percent, though the state’s economy lost 4,500 jobs that month and the unemployment rate remains higher than the national average rate of 6.6 percent.


According to the state Executive Office of Labor and Workforce Development, Massachusetts’ trade, transportation and utilities sector lost the most jobs in January (6,700), while jobs were also lost in the government; professional, scientific and business services; and manufacturing sectors. Read more about the monthly report here:


Ask A Recruiter: Temp-to-Hire

February 27th, 2014

Q: What does the term “temp-to-hire” mean?

A: There are several ways you can be employed when working with a staffing firm: as a temporary employee, a temp-to-hire worker or as a direct-hire.

A temporary employee is someone who is employed by the staffing firm, but goes to work for a client of the firm. The client company manages the employee while the staffing firm pays the employee. A temporary job can last anywhere from several hours or one day to many months. Temporary employees are sometimes called ‘contractual,’ ‘seasonal,’ ‘interim,’ or ‘freelance.’

Direct-hire means that the firm’s client hires the employee directly. The staffing firm is used to recruit and screen candidates for the role, but once the employee is hired, they no longer have an affiliation with the staffing firm and go directly on the client firm’s payroll.

Temp-to-hire is a middle ground term and it means that the employee begins as a temporary worker, but if the job goes well he/she may be offered a permanent position. Sometimes this is also called ‘temp-to-perm’ or ‘right-to-hire.’

Sometimes an open position is designated as a temp-to-hire position right away, because the employer knows they want to fill the position with a permanent employee, but wants to use evaluate temporary workers in the role to find the best candidate. Other times the position is advertised as a temporary position, but the employee does a great job and the employer decides they want to make that worker a permanent staff member.

Many of the candidates we meet with would prefer to find a permanent position. However, temp-to-hire opportunities can be just as beneficial to the candidate as they are to the employer. There’s only so much information that each party can learn about the other in one or two interviews. It’s only when you’re immersed in the job on a day-to-day basis and interacting with co-workers and customers, that you can truly understand whether the situation is a good fit.

About the Recruiter

Kristen Coppins has 10+ years of experience in the staffing and recruiting industry.  As a Director and member of the management team at Professional Staffing Group (PSG), she oversees the new hire training and development program. Kristen is also a member of ASA’s Continued Education Committee.  

Kristen Coppins

PSG Honored with National ‘Best of Staffing’ Award for 5th Consecutive Year

February 21st, 2014

Professional Staffing Group has been named one of Inavero’s 2014 Best of Staffing® Client Award winners and has also earned the 2014 Best of Staffing Diamond Award for achieving five consecutive years of industry-leading satisfaction scores from the clients we serve.  Presented in partnership with CareerBuilder, the fifth annual Best of Staffing Award provides the only statistically valid and objective service quality benchmarks in the industry, revealing which staffing agencies deliver the highest quality of service to their clients. In a year when the staffing industry’s client service quality scores are trending down once again, Best of Staffing winners achieved scores significantly higher than industry averages.


Less than two percent of all staffing agencies in North America received the Best of Staffing Award for service excellence in 2014. PSG was also among an elite number of firms to win this award for the past five years in a row, earning them the Best of Staffing Diamond Award. Utilizing the Net Promoter® methodology, the winner’s contrast in client satisfaction scores compared to the industry average is a clear indication that winning firms truly stand out for their service quality.


PSG Sponsors Student Scholarships at MLK Jr. Breakfast Boston

February 4th, 2014

PSG was proud to sponsor the Annual Art Award and scholarships for Boston students at last month’s 44th Annual Rev. Dr. Martin Luther King, Jr. Breakfast.


PSG underwrote the Art Awards and $500 scholarships presented to five eighth grade students at the Orchard Gardens K-8 Pilot School in Roxbury. Led by their teacher, Irene Haji-Georgi, the students were asked to present artwork based on the theme, “What Dr. King’s Dream Means to Me.” The top five submissions were presented at the MLK breakfast, and the student artists were awarded with $500, redeemable upon graduation from high school.


PSG congratulates the Art Award-winning students:

Herminio Alvarez

Randy Deleon

Darrien Johnson

Nathan Madidisi

Ariana Vazquez


The annual Martin Luther King, Jr. Memorial Breakfast is Boston’s premier and the nation’s longest-running event dedicated to the memory of Dr. King. The breakfast features engaging speeches, delicious food, live music, and is attended by a diverse gathering of civic, community, and religious leaders from across Massachusetts. Event proceeds fund student scholarships and community programs sponsored by Union United Methodist Church and St. Cyprian’s Episcopal Church.


Massachusetts Unemployment Rate Drops to 7 Percent in December; State Continues to Add Jobs

January 23rd, 2014

Massachusetts’ unemployment rate has decreased to 7 percent in December (down from 7.1 percent in November), according to the Executive Office of Labor and Workforce Development. However, for the second consecutive month it remains higher than the national unemployment rate, which is now 6.7 percent.


Massachusetts added 10,300 jobs last month, bringing its annual total of jobs added to the economy to more than 55,000 and making 2013 its best year for job growth since 2000. Last month, the biggest job gains (4,700 jobs added) came in the professional, scientific and business services sector, which includes technology, scientific research and consulting firms. Trade, transportation, and utilities, which includes retailers, added 4,300 jobs last month. Leisure and hospitality, which includes hotels and restaurants, added 3,600 jobs in December. These figures could change when the US Labor Department releases its annual revisions of state employment and unemployment data in March.


Read more about the news here.


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